In such a competitive industry, providing exceptional service can make a big difference. Customers not only want delicious food but also expect a pleasant and smooth dining experience. That's why b.Consulting Cambodia have made Service Sequence Training a priority. This specialized training program is tailored to professionals in Food and Beverage, including waitstaffs, bartenders, runners, baristas, restaurant representatives. etc. In this training program, we focus on emphasizing the importance of personal grooming, personal hygiene, improving communication skills, engaging with customers, mastering table service etiquette, upselling techniques, conflict resolution, and more. By investing in service sequence training, businesses can uplift their service standards, and build customer loyalty.
We are excited to announce that b.Consulting Cambodia will be hosting a Service Sequence Training Program in the next coming date. Mark your calendars for May 28th, 2024, to participate in this immersive training session led by the seniors in the Food and Beverage sector. By joining this program, you will gain valuable knowledge, improve your skills, and have the opportunity to network with other professionals in the field. With consistent and efficient service interactions, guided by Standard Operating Procedures (SOPs), you will create memorable experiences for your customers.
Standard Operating Procedures (SOPs) are the central to our Service Sequence Training program, which provide a standardized approach to service interactions. SOPs ensure consistency and efficiency in every customer interaction, creating a seamless and memorable dining experience. Our training covers a wide range of SOPs, including the theory of grooming and hygiene, greetings customers, taking orders, serving meals, handling complaints, and processing payments, and farewell to guests. etc.
Trainer leading the food and beverage staff, and they carefully followed and used the recommended practices.
Presenting the bill and making payments is one example of an SOP we focus on. We understand that a smooth and quick payment process is crucial for customer satisfaction. Our trainers will guide you through step-by-step procedures to make the payment process easy and efficient. You will learn how to present the bill clearly, offer various payment options, handle payments accurately, and provide customers with a detailed receipt. However, this is just one aspect of the SOP, our comprehensive training program will cover various SOPs, from greeting customers to resolving complaints and bidding farewell.
Don't miss out on this opportunity to level up your career in the Food and Beverage industry. Register now for the Service Sequence Training Program at b.Consulting Cambodia and get ready to learn a whole range of SOPs that will take your service to the next level.
“We encourage restaurants, hotels, coffee shops and all food-related businesses to register their staff into the training program including waiters, waitresses, bartenders, barista, servers and more.”
📅 Save the date: Coming June 2024 📱 010 518 700
In addition to our individual training program, we also offer customized training solutions for business owners in the Hospitality and Food & Beverage industry. Whether you want to improve your staff's skills, make your operations more efficient, or enhance customer experiences, our senior trainers can create customized training programs for you. By investing in your team's development, you can drive growth and success for your business.
Contact us today to explore the training options available for your organization. If you have any questions or would like to learn more about our training programs, please don't hesitate to reach out to us.
Contact Information's:
📱 010 518 700
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